There could be several reasons why Firebase Crashlytics is not able to retrieve test crashes from Unity editor and device:
Integration Issue - Make sure that Firebase Crashlytics is properly integrated into your Unity project. Check if the SDK and the Crashlytics plugin are up-to-date and compatible with your Unity version.
Missing Permissions - Check if your project has the necessary permissions to access Crashlytics data. If not, you may need to update the permissions in your Firebase Console.
Network Issues - Make sure that your device has a stable internet connection. Crashlytics needs an active internet connection to collect crash data.
Incorrect API Key/Build ID - Check if the API Key and Build ID values in your Unity project match the values in your Firebase Console.
Testing Environment - Firebase Crashlytics is designed to capture crashes from production environments. If you are testing your application in a development environment, Crashlytics may not capture any data.
Crashes not enabled - Ensure that the Firebase Crashlytics service is enabled in your Firebase project, and the crashes are not disabled in your Firebase Console.
No crashes occur - If your application is not crashing, Firebase Crashlytics cannot capture any data. Test the application with an intentional crash to see if the issue is resolved.
Asked: 2023-06-20 14:36:05 +0000
Seen: 8 times
Last updated: Jun 20 '23