What is the use of automation in Jira ticket management?

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Automation in Jira ticket management can help to automate repetitive and time-consuming tasks, such as assigning tickets, updating fields, and sending notifications. This can save time and effort for teams, allowing them to focus on higher-level tasks that require more critical thinking and decision-making. Automation can also improve ticket management processes by ensuring consistency and reducing the risk of human error. This can result in faster resolution times, improved team productivity, and increased customer satisfaction.