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The issue "JSON text is not correctly formatted" with an unexpected character """ at position 0 can be resolved by following these steps:

1. Identify the source of the JSON text. Is it coming from an API response, a file, or a user input?

2. Check if the JSON text is surrounded by quotes. If it is not, add quotes at the beginning and end of the text.

3. Replace the """ character with a double quote character. """ is an HTML entity for a double quote character.

4. Use a JSON validator to check if the JSON text is correctly formatted. If the validator reports any errors, fix them before proceeding.

5. If the JSON text is coming from an API response, check if the response headers specify the correct content type. If not, update the content type to "application/json".

6. If the JSON text is coming from a file or user input, make sure that it is not corrupted or incomplete. Try opening the file or asking the user to provide the input again.

7. If the issue persists, seek help from a developer or technical support team.