Revision history [back]

Identify the root cause: The first step in resolving the issue is to determine the cause of the problem. This will involve investigating the database logs and checking if there are any errors or issues with the data.

Check the schema: Once the cause of the issue has been identified, the next step is to check the schema of the database. This will involve reviewing the configuration and ensuring that it is correct.

Verify query syntax: Ensure that the query syntax is correct and that there are no typos or other errors in the query.

Check the data: Check the data to ensure that there are no inconsistencies or missing data points that may be causing the issue.

Check data ingestion: Verify that the data ingestion process is functioning correctly and that there are no issues with it.

Check data storage: Verify that the data storage process is functioning correctly and that there are no issues with it.

Check hardware and network: Verify that the hardware and network infrastructure are functioning correctly and that there are no issues with them.

Update to the latest version: If none of the above steps resolves the issue, try updating to the latest version of Apache IoTDB.

Seek help: If the issue persists, seek help from the Apache IoTDB community or from a professional support team.