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The toString() method is used instead of the name() method in Java enums because the name() method returns the name of the enum constant as a String, whereas the toString() method can be overridden to return a custom string representation of the enum constant. This allows for greater flexibility and control over how the enum values are displayed and used in code. Additionally, the name() method is not recommended for use in cases where the enum constant names may change or need to be localized, as this could cause issues with code relying on the names remaining constant.