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Sure, I'd be happy to help. Here are a few things you can try:

1. Check your internet connection: Make sure that your internet connection is working properly and that your device is connected to the internet.

2. Update your app: Check if there are any updates available for your app in the Tizen Store. If there are, download and install them to see if that solves the issue.

3. Change the HLS stream URL: Try switching to a different HLS stream URL to see if your app can load the stream successfully. You can find free HLS streams online that you can use for testing.

4. Debug your code: If none of the solutions above work, you could try to debug your code. Check for any coding errors or syntax mistakes. You can also run your app in debug mode to see if there are any runtime errors.

5. Try a different device: Finally, if all else fails, try running your app on a different device to see if the issue persists. It could be something specific to your current device that is causing the problem.