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There are several steps that you can take in order to resolve import errors during the deployment of a Django web app on Render.com:

1. Check dependencies: Make sure that all the required dependencies and packages are installed and available in the virtual environment. You can use pip to install packages.

2. Check the settings.py file: Ensure that the settings.py file is configured properly and all the required parameters are set correctly.

3. Check the Python version: Ensure that the correct version of Python is installed and set as the default interpreter in the virtual environment.

4. Check the file structure: Make sure that all files and directories are in the correct location and are accessible.

5. Check for syntax errors: Check for any syntax errors in the code and correct them if necessary.

6. Check the logs: Review the logs available on Render.com to see if there are any error messages or warnings that could help identify the issue.

7. Contact Support: If you are unable to resolve the issue, contact Render.com's support team for further assistance.