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There could be several reasons why MailBounceDetector generates an error despite using a genuine email address.

1. Incorrect email address format: It is essential to ensure that the email address is in the correct format. Any formatting errors, such as missing "@" symbol or "." might generate an error.

2. Email server issues: MailBounceDetector may encounter errors when there are issues with the email server, such as when the server is down or is experiencing connectivity issues.

3. Email blocked by spam filter: MailBounceDetector may also generate an error if the email is blocked by spam filters. In this case, the email may not even reach the recipient's inbox.

4. Incorrect SMTP settings: MailBounceDetector may also generate an error if the user has entered incorrect SMTP settings. It is essential to check the SMTP settings and make sure they are entered correctly.

5. Internet connection issues: MailBounceDetector may also encounter errors if there are issues with the user's internet connection. It is recommended to check the internet connection and ensure it is functional.

If the problem persists, it is advisable to contact MailBounceDetector support to troubleshoot the issue.