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There could be several reasons why the pop-up is not appearing when using dispatchEvent. Here are some possible reasons:

1. The event is not being properly dispatched to the target element. Make sure that the target element is correctly specified and that the event is being dispatched to it.

2. The pop-up logic in your app may not be triggered by dispatched events. Check your code to ensure that the pop-up functionality is set up to work with dispatched events.

3. The pop-up may be blocked by the user's browser settings. Check your browser settings and ensure that pop-ups are allowed for your site.

4. The pop-up may be encountering an error or bug that prevents it from appearing. Check your console logs or error messages to identify any issues with the pop-up code.

5. The event may not be triggering the pop-up due to conflicts with other event listeners or code in your app. Try disabling or modifying other event listeners and code to see if that resolves the issue.