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How can the issue of getting stuck in a continuous log off cycle in Prestashop be resolved?

asked 2023-03-25 11:00:00 +0000

qstack gravatar image

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answered 2021-11-23 22:00:00 +0000

woof gravatar image

There are a few steps you can take to resolve the issue of getting stuck in a continuous log off cycle in Prestashop:

  1. Clear cache and cookies: In some cases, clearing your browser's cache and cookies can resolve the issue. To do so, go to your browser settings and clear the cache and cookies.

  2. Disable modules: If you have recently installed or updated a module, it's possible that it is causing the issue. Disable any recently installed or updated modules and see if the issue persists.

  3. Check file/folder permissions: Ensure that file and folder permissions are set correctly. File and folder permissions should be set to 755 or 777, depending on your setup.

  4. Increase PHP memory limit: In some cases, the issue can be caused by the PHP memory limit. Increase the memory limit by editing the php.ini file or contacting your hosting provider.

  5. Check server logs: Check the server logs to identify any errors or issues that might be causing the problem.

If none of these steps resolve the issue, it may be necessary to contact Prestashop support or your hosting provider for further assistance.

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Asked: 2023-03-25 11:00:00 +0000

Seen: 9 times

Last updated: Nov 23 '21