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In WooCommerce, I am unable to update an order status that I have created. Can you suggest a solution?

asked 2023-05-08 02:16:19 +0000

bukephalos gravatar image

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answered 2023-05-08 02:22:01 +0000

david gravatar image

Yes, here are a few solutions you can try:

  1. Ensure you have the proper permissions: Make sure that you have the necessary permissions to update orders. In WooCommerce, you need 'manage_woocommerce' capability to view and modify orders.

  2. Select the right order status: Double-check that you have selected the correct order status to update. WooCommerce has built-in order statuses such as 'pending', 'processing', 'completed', and 'cancelled'.

  3. Disable conflicting plugins: Deactivate all other plugins and switch to a default theme to troubleshoot conflict issues.

  4. Clear your cache: Refresh your browser and try clearing your caching plugin to ensure that it is not causing the issue.

  5. Reinstall WooCommerce: The last solution, if all else fails, is to reinstall WooCommerce cleanly.

If none of these solutions work, do not hesitate to contact WooCommerce support for further assistance.

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Asked: 2023-05-08 02:16:19 +0000

Seen: 14 times

Last updated: May 08 '23